Leadership Team Development: Five Behaviors That Build a Successful Team in Eugene, OR

Proven Team Training and Team Assessment that Enables Cross-Functional Teams to Meet Business Goals in the Eugene area

Iconic NFL coach Vince Lombardi once said, "Individual commitment to a group effort — that is what makes a team work, a company work, a society work, a civilization work." It’s a stellar line for two reasons: It addresses the need for dedication on the part individuals in order for a team to succeed, and it touches on how far-reaching those achievements can truly be. Whether you already have seasons upon seasons of wins under your belt or just a hunger to be better, a customized leadership team development program can be the turning point your team needs to reach the next level.

Five Behaviors that Make Teams Great, and How Companies Can Encourage Them

Even if you hire the cream of the crop, if your team doesn't work together in a cohesive manner, you might not see results. In a manufacturing environment, we know that production is only as fast as the slowest machine — this concept is true in any situation where people must work together to accomplish goals. If one person isn't working in the same direction as everyone else, the entire team suffers. If technical skills are robust but communication falters, the team is likely to face obstacles. By understanding and encouraging five behaviors for team cohesion, companies can develop teams that bring coveted hard and soft skills to the table and work together to achieve and exceed expectations.

At Turnkey Coaching & Development Solutions, we provide customized team development programs that teach these five behaviors and provide work groups with the resources they need to continue building on skills learned. During personalized training, your team of 6 to 40 individuals will learn about:

  • The importance of trust among coworkers. It's not enough for a few personally close members of the team to trust each other; all members — at all levels — must believe everyone else is capable of handling their position, willing to ask for help when needed and honest in working toward shared goals.
  • The role conflict plays in any team. Even teams that share consistent trust are made up of individuals, and people don't always agree. Teams that want to move forward can't always avoid conflict, so it's important for groups to learn constructive communication skills and how to disagree without unbalancing progress.
  • Why commitment to each other and excellence is paramount. Every person on the team must buy in to the end goal and be willing to do their part in working toward it.
  • How accountability falls on every member of the team. Passing the buck isn't an option in a team environment: everyone rises and falls together, so team members can't fall into blame games or avoid accountability for duties that are theirs.
  • How to work toward results together. Meeting goals as a team involves flexibility as individuals and as a unit, and this isn't something everyone is naturally equipped to handle. Team development programs help groups — from executive leadership to production staff — learn how to see the big picture and how each person fits into it. That knowledge, along with all the other skills learned during team training, helps everyone contribute positively to results.

In 2012, Google began a new research project in team development, which it dubbed Project Aristotle. The Googlers studied 180 productive, effective teams but couldn't figure out what they had in common. Was it hierarchical structure? No. Did the team members have compatible backgrounds or personality types? Sometimes, but not always. Were all the team members friends who hung out together after work? Again, sometimes.

The Google researchers drilled deeper and deeper, finally discovering the one element that all great teams share: psychological safety.

According to Harvard Business School professor Amy Edmondson, psychological safety is the "shared belief held by members of a team that the team is safe for interpersonal risk-taking." To reach a point of psychological safety, trust is vital, as is the ability to disagree in a healthy manner.
The Project Aristotle researchers then looked at how psychological safety manifests itself in healthy teams, highlighting two defining factors that show up in the give-and-take of the top productive teams.

  • Social Sensitivity. In top teams, all the members are honest about their emotional states and moods, and they're considerate of each other in this regard.
  • Turn-taking. All members of an effective team end up participating to the same extent. This is especially crucial when a team is dealing with conflicts.
    When psychological safety exists, individual team members are free to bring their very best contributions to the table. The team then becomes greater than the sum of its individual parts, and it is able to deal with conflict in a healthy manner and stay focused on its task.
Call or email us today to schedule your customized team development training program complimentary consultation: 281-469-4244.

Team Development Results You Can See

Organizations that invest in teams see both tangible and intangible results. Communication that inspires and motivates helps create morale among the entire team — something that would be worth its weight in gold if you could measure it. Other results that come from strong leadership team and work team development include higher employee retention rates (and substantial HR cost savings), increased production and efficiency and better problem solving.

In addition to teaching teams to employ the five behaviors that make them cohesive and productive, we provide you with tools for monitoring results. Turnkey Coaching & Development Solutions’ team development program includes a progress report framework . You'll receive survey results, points of discussion, a customized plan of action, guidance on setting priorities and a DiSC® team map — all designed to help your team navigate ongoing team building as you go forth to conquer business goals together.

The Four Stages of Team Development Success

Convivial work relationships don't just happen by accident; they're created purposefully. Successful teams sometimes occur right off the bat, but generally, team members need a little guidance to work openly with one another. Four distinct developmental stages can help you keep track of how your team-building venture is going:

1. The Assembly Phase

During the assembly phase, team members feel excited about the paths they're on and eagerly try out new exercises. They jump at the chance to think outside the box and ask questions about team goals, strategies and potential results. Team members might also feel a little anxious about their roles on the team, and they may wonder what is expected of them. Most individuals feel positive about the future of the team and expect to find success quickly. A focused training orientation meeting can help answer questions,
define goals and reassure people in advance of directed team-building exercises.

2. The Rocky Phase

As one might expect, the rocky phase is a little less harmonious than the assembly phase. Strong personalities are less polite and more confrontational, and some team members feel uncertain about the training retreat. Goals that previously seemed attainable now appear out of reach, and people begin to feel frustrated with the team's overall progress. At this point, it may be best to break more ambitious objectives down into smaller chunks. This is also a great time to focus on conflict-management skills and communication techniques.

3. The Settling-In Phase

In the settling-in phase, people begin to find their niches within the group and communicate more easily with other team members. Individuals express their needs and ideas readily; they listen and respond appropriately to the needs and ideas of others. Real collaboration begins to happen, and team members use constructive criticism to hone their ideas. People feel much more encouraged about the team-building venture at this stage, and they begin to feel enthusiastic about the team as a whole.

4. The Achievement Phase

The achievement phase is rewarding for individuals and for the group as a whole. Newly minted and enhanced with the unique people it needs to succeed, the team begins to accomplish predefined goals. Members feel committed to the group and proud of what they've built, and they celebrate each other as a result. Fresh targets seem like exciting challenges, and colleagues eagerly work together to overcome unforeseen issues. Carefully nurtured teams frequently continue this type of productivity indefinitely.

Tailor-Made Team Development Solutions

At Turnkey Coaching & Development Solutions, we develop custom training programs to accommodate our clients' precise needs. Instead of cookie-cutter day-long or week-long courses, we create tailor-made programs to help your existing teams (from the C-Suite to the frontline) achieve specific goals. We work with intact teams, operational work groups and decision-making teams of any size, teaching them the skills they need to collaborate harmoniously and efficiently.

Turnkey Coaching & Development Solutions offers programs throughout cities all over the United States. Starting with well-respected resources and building custom solutions for each organization ensures participating organizations get maximum ROI from each training. We don’t provide cookie-cutter training seminars or weekend programs you send a single employee to; instead, we work with you to develop customized team development solutions that hit hard out of the gate for your organization.

First-rate teams aren’t born; they’re built out of hard work, positive intentions and a recognition that every piece of the puzzle brings something integral to the table. Those realizations often flourish only as the result of outside guidance — the assistance of a specialist who can see not just the big picture but how each brush stroke complements the next. By investing in development, you invest in the people with the ability to turn your business’s trials into triumphs.

 

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