Successful companies are run by cohesive teams that work together to achieve the same goals. That requires trust, excellent communication skills and a give-and-take flow that doesn’t come natural to every person or group. Our team development programs help work groups understand and practice the behaviors that put these traits in action, and we even provide assessment tools so teams can continuously gauge their progress and work to create an ever more positive, productive culture.
An effective team is a collaborative unit that's able to work toward a common goal successfully. If your team is dysfunctional in any way, you'll see a failure to meet your goals or a delay in meeting them, as well as fractured relationships and non-productive interaction between team members.
Turnkey Coaching and Development Solution's team development program focusing on the Five Behaviors of a Cohesive Team provides a highly useful metric by which to evaluate your own work team or leadership team.
In 2012, Google began a new research project in team development, which it dubbed Project Aristotle. The Googlers studied 180 productive, effective teams but couldn't figure out what they had in common. Was it hierarchical structure? No. Did the team members have compatible backgrounds or personality types? Sometimes, but not always. Were all the team members friends who hung out together after work? Again, sometimes.
The Google researchers drilled deeper and deeper, finally discovering the one element that all great teams share: psychological safety.
According to Harvard Business School professor Amy Edmondson, psychological safety is the "shared belief held by members of a team that the team is safe for interpersonal risk-taking." To reach a point of psychological safety, trust is vital, as is the ability to disagree in a healthy manner.
The Project Aristotle researchers then looked at how psychological safety manifests itself in healthy teams, highlighting two defining factors that show up in the give-and-take of the top productive teams.
Your team development program must include a way to assess whether your development efforts are working. The Harvard Business Review recommends paying attention to the team's output and the ability of the team to collaborate, as well as individual assessments of each of the team members.
The Five Behaviors of a Cohesive Team Progress Report provides a template for just such an assessment, allowing you to pinpoint areas of improvement to celebrate and build on as well as those ways in which your team still needs to improve.
If a team is truly working together in a relationship of mutual accountability, the Progress Report makes that clear. It also shows obstacles to development and paves the way for team members to assess their own collaboration.
Convivial work relationships don't just happen by accident; they're created purposefully. Successful teams sometimes occur right off the bat, but generally, team members need a little guidance to work openly with one another. Four distinct developmental stages can help you keep track of how your team-building venture is going:
1. The Assembly Phase
During the assembly phase, team members feel excited about the paths they're on and eagerly try out new exercises. They jump at the chance to think outside the box and ask questions about team goals, strategies and potential results. Team members might also feel a little anxious about their roles on the team, and they may wonder what is expected of them. Most individuals feel positive about the future of the team and expect to find success quickly. A focused training orientation meeting can help answer questions,
define goals and reassure people in advance of directed team-building exercises.
2. The Rocky Phase
As one might expect, the rocky phase is a little less harmonious than the assembly phase. Strong personalities are less polite and more confrontational, and some team members feel uncertain about the training retreat. Goals that previously seemed attainable now appear out of reach, and people begin to feel frustrated with the team's overall progress. At this point, it may be best to break more ambitious objectives down into smaller chunks. This is also a great time to focus on conflict-management skills and communication techniques.
3. The Settling-In Phase
In the settling-in phase, people begin to find their niches within the group and communicate more easily with other team members. Individuals express their needs and ideas readily; they listen and respond appropriately to the needs and ideas of others. Real collaboration begins to happen, and team members use constructive criticism to hone their ideas. People feel much more encouraged about the team-building venture at this stage, and they begin to feel enthusiastic about the team as a whole.
At Turnkey Coaching & Development Solutions, we develop custom training programs to accommodate our clients' precise needs.
Instead of cookie-cutter day-long or week-long courses, we create tailor-made programs to help your existing teams (from the C-Suite to the frontline) achieve specific goals. We work with intact teams, operational work groups and decision-making teams of any size, teaching them the skills they need to collaborate harmoniously and efficiently.
The Five Behaviors of a Cohesive Team leadership team training and development program is tailored to meet your organization's very specific and unique needs and culture. Through training, coaching and team development, you can facilitate trust, strengthen your team members’ ability to deal with conflicts, and their collaborative skills, all of which come together to produce the results you want your executive and work teams to achieve.
When you're able to harness the talents and personalities of your team members to work together cohesively toward a common goal, everyone benefits. Imagine your team making smart decisions together, tapping into each person's special abilities, and staying focused cooperatively to get results. That's the kind of teamwork that provides your organization with the ability to compete at its best.
The right team training and development programs help your work groups move toward cohesive teams. At Turnkey Coaching & Development, we provide training for both small and large teams to ensure your entire group is equipped with the tools and skills needed to work inclusively, positively and productively. Whatever stage your team is at today, we can help them increase communication, collaborate more effectively and resolve conflict in positive, meaningful ways.
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