Successful companies are run by cohesive teams that work together to achieve the same goals. That requires trust, excellent communication skills and a give-and-take flow that doesn’t come natural to every person or group. Our team development programs help work groups understand and practice the behaviors that put these traits in action, and we even provide assessment tools so teams can continuously gauge their progress and work to create an ever more positive, productive culture.
An effective team is a collaborative unit that's able to work toward a common goal successfully. If your team is dysfunctional in any way, you'll see a failure to meet your goals or a delay in meeting them, as well as fractured relationships and non-productive interaction between team members.
Turnkey Coaching and Development Solution's team development program focusing on the Five Behaviors of a Cohesive Team provides a highly useful metric by which to evaluate your own work team or leadership team.
Recently, researchers at MIT's Human Dynamics Laboratory found a reliable team-building strategy while studying group dynamics. Cohesive teams, they discovered, were bound together not only by work-related commitments, but also by strong interpersonal relationships. The best indicator of a team's success in any workplace — whether it was a bank, a hospital, a warehouse or anywhere else — was its energy and engagement outside work-related projects.
To test their findings in real time, MIT's research group suggested that the manager of a call center reshuffle his schedule so all the people on specific teams took their breaks simultaneously. Team members were suddenly able to socialize with one another in an informal setting on a regular basis, and that led to an increase in camaraderie. The manager subsequently saw his new strategy pay off when the average handling time in the call center fell by 20 percent in his lower-performing teams and 8 percent overall. According to these results, cultivating fellowship in individual teams can lead to remarkable success for everyone.
Your team development program must include a way to assess whether your development efforts are working. The Harvard Business Review recommends paying attention to the team's output and the ability of the team to collaborate, as well as individual assessments of each of the team members.
The Five Behaviors of a Cohesive Team Progress Report provides a template for just such an assessment, allowing you to pinpoint areas of improvement to celebrate and build on as well as those ways in which your team still needs to improve.
If a team is truly working together in a relationship of mutual accountability, the Progress Report makes that clear. It also shows obstacles to development and paves the way for team members to assess their own collaboration.
Team development isn't a one-and-done task. It's something companies must commit to and invest in consistently over time. As new staff members integrate into the fold or long-time staff members continue to grow or face new challenges together, team development training provides the communication, collaboration and conflict-resolution skills required to support productivity and continued improvement. It's also important to know where your team is now so you can accurately measure improvement.
Ask yourself: Do you have a pseudo-team, a potential team or an actual team?
To get a better idea of these three team structures, imagine a giant field of wheat that needs harvesting. The pseudo-team attacks the field with scythes and other tools, and each person is responsible for gathering a certain amount of product. Some team members have better skills or tools, and they collect wheat faster. When they fill their quota, they go home, and an overseer is responsible for ensuring all sections of wheat are harvested.
Individuals in a potential team repeat the same process, but they might share equipment or help each other meet quota. This ensures the entire field is harvested faster and the overseer isn't left cleaning up unfinished work.
The members of the real team gather alongside the field first. They present ideas for getting the job done, and they pool the tools and skills they have. They might build a machine or devise a process from what resources they have; the wheat is harvested quickly and everyone is less stressed, less tired and happier with the outcome.
Any organization can have real teams — teams that ideate, plan and work together toward common goals. At Turnkey Coaching & Development Solutions, we offer customized team development programs to help you take pseudo- and potential teams and turn them into real teams.
The Five Behaviors of a Cohesive Team leadership team training and development program is tailored to meet your organization's very specific and unique needs and culture. Through training, coaching and team development, you can facilitate trust, strengthen your team members’ ability to deal with conflicts, and their collaborative skills, all of which come together to produce the results you want your executive and work teams to achieve.
When you're able to harness the talents and personalities of your team members to work together cohesively toward a common goal, everyone benefits. Imagine your team making smart decisions together, tapping into each person's special abilities, and staying focused cooperatively to get results. That's the kind of teamwork that provides your organization with the ability to compete at its best.
The very best team-training and team-development programs are designed with your company in mind. Attendees emerge with a new sense of well-being and feel smarter, stronger and more ready to tackle challenges than they did when they arrived. In turn, they inspire their peers and subordinates, causing an uptick in morale and an increase in productivity. In the end, an investment in your most important, but often most neglected assets — your leadership teams and work teams -— produces widespread results that positively affect your business.
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