Successful companies are run by cohesive teams that work together to achieve the same goals. That requires trust, excellent communication skills and a give-and-take flow that doesn’t come natural to every person or group. Our team development programs help work groups understand and practice the behaviors that put these traits in action, and we even provide assessment tools so teams can continuously gauge their progress and work to create an ever more positive, productive culture.
Even if you hire the cream of the crop, if your team doesn't work together in a cohesive manner, you might not see results. In a manufacturing environment, we know that production is only as fast as the slowest machine — this concept is true in any situation where people must work together to accomplish goals. If one person isn't working in the same direction as everyone else, the entire team suffers. If technical skills are robust but communication falters, the team is likely to face obstacles. By understanding and encouraging five behaviors for team cohesion, companies can develop teams that bring coveted hard and soft skills to the table and work together to achieve and exceed expectations.
At Turnkey Coaching & Development Solutions, we provide customized team development programs that teach these five behaviors and provide work groups with the resources they need to continue building on skills learned. During personalized training, your team of 6 to 40 individuals will learn about:
In 2012, Google began a new research project in team development, which it dubbed Project Aristotle. The Googlers studied 180 productive, effective teams but couldn't figure out what they had in common. Was it hierarchical structure? No. Did the team members have compatible backgrounds or personality types? Sometimes, but not always. Were all the team members friends who hung out together after work? Again, sometimes.
The Google researchers drilled deeper and deeper, finally discovering the one element that all great teams share: psychological safety.
According to Harvard Business School professor Amy Edmondson, psychological safety is the "shared belief held by members of a team that the team is safe for interpersonal risk-taking." To reach a point of psychological safety, trust is vital, as is the ability to disagree in a healthy manner.
The Project Aristotle researchers then looked at how psychological safety manifests itself in healthy teams, highlighting two defining factors that show up in the give-and-take of the top productive teams.
Organizations that invest in teams see both tangible and intangible results. Communication that inspires and motivates helps create morale among the entire team — something that would be worth its weight in gold if you could measure it. Other results that come from strong leadership team and work team development include higher employee retention rates (and substantial HR cost savings), increased production and efficiency and better problem solving.
In addition to teaching teams to employ the five behaviors that make them cohesive and productive, we provide you with tools for monitoring results. Turnkey Coaching & Development Solutions’ team development program includes a progress report framework . You'll receive survey results, points of discussion, a customized plan of action, guidance on setting priorities and a DiSC® team map — all designed to help your team navigate ongoing team building as you go forth to conquer business goals together.
Even a small disconnect in your team is enough to create bottlenecks or cause miscommunication that creates greater schisms. Leadership teams must stay connected to work teams, regularly participating in meetings and one-on-one discussions so they can evaluate how the team works together and whether distrust is creating barriers. Here are some signs that your team isn't doing a great job at developing trust.
Meetings or collaborative work are huge negatives.
If team members regularly come up with excuses to get out of group work or avoid meetings, or you hear sarcastic comments about meetings from team members, problems might be brewing. While it's good for teams to point out when meetings are unnecessary and simply taking time away from production, if staff hates getting together at all, then they aren't communicating and helping each other in the right way.
Team members hide mistakes and flaws.
In a culture of trust, each team member can admit to a weakness without worrying that others will take advantage of it. That means each employee is more likely to admit they don't know something (so they can be taught) or fess up to a mistake early (so it can more easily be corrected). Working together in this way builds even more trust amid team members, creating a positive snowball effect.
Grudges are a constant presence.
Without trust, team members may default to assuming negative intent on the part of others, and forgiveness isn't often present. That means teams can be derailed by perceived slights or real mistakes, and they don't communicate well enough to get through the issue without long-term, negative consequences.
These are the types of things you can avoid by ensuring your teams are well-trained to promote trust, honesty and professional communication across the group.
Companies that select tailor-made team development courses instead of standard team-building activities tend to experience greater success in the long run. On the surface, cookie-cutter team-building schemes seem convenient and inexpensive, but they don't offer the business-specific qualities inherent in high-quality workshops or engage the participants in a competency-building learning experience. Custom team development programs designed specifically for your company by Turnkey Coaching & Development Solutions, help teams of all sizes (from leadership and executive teams to mid-level teams to special project teams). Our programs are specifically designed to engage your team members in working toward higher performance and company-specific goals, rewarding and validating their efforts along the way.
Turnkey Coaching & Development Solutions offers programs throughout cities all over the United States. Starting with well-respected resources and building custom solutions for each organization ensures participating organizations get maximum ROI from each training. We don’t provide cookie-cutter training seminars or weekend programs you send a single employee to; instead, we work with you to develop customized team development solutions that hit hard out of the gate for your organization.
A team-building and team-development program is an effective way to build cohesion among your team. But it isn't a one-shot deal. The bonds forged through team-building activities can erode over time without proactive steps to keep them strong. That's why team development, as with culture development, should be an ongoing part of your business's strategy. True, you might not have the time or the funds for weekly team retreats, but you can incorporate productive and fun team-training exercises into your daily routine. This commitment, over time, will not only transform your team’s effectiveness but also have a positive impact on your company’s culture.
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