The most successful companies in the world all have something in common: they invest in their people. Businesses nurture potential when they treat their employees like valuable assets, consciously cultivating an atmosphere in which managers grow into outstanding executives. Custom-built team development programs help reengineer working relationships so colleagues collaborate seamlessly and tackle challenges with new enthusiasm.
Even if you hire the cream of the crop, if your team doesn't work together in a cohesive manner, you might not see results. In a manufacturing environment, we know that production is only as fast as the slowest machine — this concept is true in any situation where people must work together to accomplish goals. If one person isn't working in the same direction as everyone else, the entire team suffers. If technical skills are robust but communication falters, the team is likely to face obstacles. By understanding and encouraging five behaviors for team cohesion, companies can develop teams that bring coveted hard and soft skills to the table and work together to achieve and exceed expectations.
At Turnkey Coaching & Development Solutions, we provide customized team development programs that teach these five behaviors and provide work groups with the resources they need to continue building on skills learned. During personalized training, your team of 6 to 40 individuals will learn about:
In 2012, Google began a new research project in team development, which it dubbed Project Aristotle. The Googlers studied 180 productive, effective teams but couldn't figure out what they had in common. Was it hierarchical structure? No. Did the team members have compatible backgrounds or personality types? Sometimes, but not always. Were all the team members friends who hung out together after work? Again, sometimes.
The Google researchers drilled deeper and deeper, finally discovering the one element that all great teams share: psychological safety.
According to Harvard Business School professor Amy Edmondson, psychological safety is the "shared belief held by members of a team that the team is safe for interpersonal risk-taking." To reach a point of psychological safety, trust is vital, as is the ability to disagree in a healthy manner.
The Project Aristotle researchers then looked at how psychological safety manifests itself in healthy teams, highlighting two defining factors that show up in the give-and-take of the top productive teams.
Organizations that invest in teams see both tangible and intangible results. Communication that inspires and motivates helps create morale among the entire team — something that would be worth its weight in gold if you could measure it. Other results that come from strong leadership team and work team development include higher employee retention rates (and substantial HR cost savings), increased production and efficiency and better problem solving.
In addition to teaching teams to employ the five behaviors that make them cohesive and productive, we provide you with tools for monitoring results. Turnkey Coaching & Development Solutions’ team development program includes a progress report framework . You'll receive survey results, points of discussion, a customized plan of action, guidance on setting priorities and a DiSC® team map — all designed to help your team navigate ongoing team building as you go forth to conquer business goals together.
How Well Does Everyone Know Each Other?
Even the most awkward first dates get a run for their money when new coworkers are suddenly thrust onto a project together. The lack of a clear leader, being unfamiliar with each other's working styles, clashing approaches to problem-solving and fear-induced timidity can all contribute to discomfort and substandard progress. You're unlikely to jump into the deep-end of discussion over introductory cocktails, and you need a similar “getting to know you” period in professional environments. Simply learning about teammates' perceived strengths and weaknesses, work histories and even hobbies breaks the ice and gives everyone equal footing and an equal voice from the outset.
Is Your Structure Lopsided?
You've got a good view from your managerial perch. Use it to survey your team and see whether certain parties are pulling more weight than others. Weak links aren't necessarily a cause for expulsion but rather an opportunity to redistribute tasks or probe the source of subpar performance to see whether there aren't more deep-seated issues threatening your team's foundation. Take note of sagging morale and consistent complaints either originating from or directed at particular team members; these red flags are open doors allowing you to address problems before they hit critical mass.
Would Your Team Benefit From a Change in Perspective?
Sometimes, the best thing you can do for your group is to shake up the routine. Sending everyone on a company retreat can be helpful in some instances, but often, the same problems arise once everyone is back in familiar territory, rededicated to the same tasks and without a new structure in place to prevent backsliding. Turnkey Coaching & Development Solutions defies the odds and helps new habits take root by getting to the heart of what makes each team special. Rather than offering one-time events or a remote classroom setting where you send managers for a day or a week, our programs are customized to the hilt, taking each client's needs, goals and supervisory structure into account. Your experiences and ambitions help shape who you are, and they should help shape your work team training too.
What Is the Collective Goal?
Answer this question yourself, and then pose it to each team member individually. If the responses don't match, you've identified a major obstacle. Often, our focus is on the next milestone, and we can't see the forest for the trees. We work at capacity (or beyond) to meet an immediate deadline without much thought as to where we're ultimately going and certainly not how we're going to get there. Collaborative endeavors only prevail if everyone's efforts are in sync. Think of a rowboat: If there are four oars pulling in different directions, you'll never get anywhere. Confusion over team objectives is a symptom of more widespread miscommunication, and you're bound to see more evidence the closer you look.
Turnkey Coaching & Development Solutions offers programs throughout cities all over the United States. Starting with well-respected resources and building custom solutions for each organization ensures participating organizations get maximum ROI from each training. We don’t provide cookie-cutter training seminars or weekend programs you send a single employee to; instead, we work with you to develop customized team development solutions that hit hard out of the gate for your organization.
First-rate teams aren’t born; they’re built out of hard work, positive intentions and a recognition that every piece of the puzzle brings something integral to the table. Those realizations often flourish only as the result of outside guidance — the assistance of a specialist who can see not just the big picture but how each brush stroke complements the next. By investing in development, you invest in the people with the ability to turn your business’s trials into triumphs.
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