Today's volatile, uncertain, complex and ambiguous (VUCA) - world of business presents demanding obstacles organizations and leaders must overcome to achieve organizational priorities. Business Acumen, an imperative competency, has been identified by leaders and talent development professionals as a key driver for addressing our VUCA world challenges. Historically, business acumen competencies were reserved for the CEO and in some cases, the C-Suite. However, recent years have proven that organizations that develop business acumen throughout the lower and mid-levels of the organization ensure an important, competitive advantage.
TurnKey Coaching & Development Solutions’ customized Business Acumen & Strategic Thinking for Managers programs combine learning with real work projects to produce strategic solutions while developing your team’s business and commercial acumen. The training focuses upon developing strategic thinking and planning competency, strategic agility, financial and business acumen and more through a customized, business simulation competition experience.
Alternatively, our data-driven strategic alignment program builds business acumen while fostering alignment and commitment to a common vision. We also have a unique strategic alignment (similar to strategic planning) workshop that uses research-backed tools to drive out leadership’s priorities and the path forward, while cultivating a unified vision and business acumen. For more on our Strategic Growth Consulting and X-Ray program, please visit here.
As the cohort works collaboratively, through real business problems, the program improves your managers and/or HiPos’ leadership, collaboration, and teamwork skills. We believe it’s better than business simulation competition for your team, as all of the projects are selected to specifically solve company identified challenges.
An effective leadership development program includes competency development opportunities in three areas - Leading Self, Leading Others, and Leading in Business.
Our business strategy simulation and business acumen program can be optioned alone, or as part of a more comprehensive approach to leadership development. When optioned as part of a builds upon foundational competency development including interpersonal effectiveness and managing and motivating a team, for example. Our comprehensive leadership development program builds over time through phase 1 (leading self), phase 2 (leading others) and finally, phase 3 (leading in business).
Our Leading in Business Training focuses on Business Acumen Skills through experiential learning opportunities (better than business simulation training), customized cohort work projects, the collaboration between peers and mentors, business case development and capstone project presentations (a la Shark Tank presentations).
Note: Our programs are facilitated on or off-site for organizations. We do not offer public seminars at this time. While we have speakers and trainers that are available to facilitate and speak at public engagements, we do not offer public seminars.
The learning objectives for the program include:
The program delivers a business simulation experience with real-work projects for a holistic and immersive, active-learning program. Participant learning objectives include:
Research from The Chartered Institute of Management Accounting shows that senior managers are battling with basic leadership and decision-making. Their research reported 72% of companies admitted to at least one failure of company strategies over the last three years, with 42% of leaders saying their organization had lost their competitive advantage in the most recent year as a result of being indecisive.
Indecisiveness is a symptom of deficient business acumen, critical thinking capacity, and strategic foresight. While executives may have solid capacity to perform their utilitarian role, many do not have the necessary competence for quality decision making, especially as the pace of change accelerates with every passing year.
Even when a company has a strong and well-communicated plan, managers often fail to align their team's tasks with the priorities of the business. Managers will make decisions based on their current level of business savvy or more likely, take the fast win by dealing only with the squeaky-wheel of the moment, as the real impact of their decisions does not weigh heavily enough on managers who are non-strategic.
In John Maxwell’s best-seller, The 12 Irrefutable Laws of Leadership, he explains the law of the lid. This law states that an organization will only rise to the level of competency of its’ leadership. High-performing leadership teams master the soft-skills of interpersonal effectiveness, the hard skills of analytics and finance, and the nuanced intricacies of business acumen. Organizations that provide development opportunities in all three areas, raise the lid!
What are the logistics and delivery formats of the program?
Our programs are infinitely flexible. We custom-design each program to be the right fit for your organization, goals, and budget. For some organizations, that means a “lunch and learn” or virtual, instructor-led training to introduce the concepts of business acumen. For other companies, the need to build their team’s business acumen skills is more urgent and a more comprehensive, skill development approach is available.
Our premiere program includes:

To have what is considered to be good Business Acumen, leaders need to fully understand how the business works, why it works, what makes it work, and how to execute and implement the strategy to the benefit of the company. Leaders with strong business acumen are comfortable with ambiguity and comfortably with managing the chaos. For every smooth patch, there will be a turn that puts the organization on an unpaved and rocky road again. Business acumen includes developing the foresight to understand the intricate complexities acumen are of the business turns. Its a capacity to think critically about how the dynamics of the workplace affect the business goals while knowing that not every element has the same importance across every stage of growth.
According to the Gallup engagement survey, (that every leader in America knows about by now), 71% of employees are disengaged or actively disengaged. Business acumen enables a leader to consider this data and quickly understand this means that for every $100 the company is spending on payroll, most are flushing $71, or a significant portion thereof, down the drain. When a leader comprehends how their leadership style influences employee engagement and elects to make changes in support of employee satisfaction, that's also business acumen.
Business acumen competencies include business strategy development, critical and strategic thinking, and strong marketing and business development skills. Additionally, a strong understanding of operations, supply chain, manufacturing, fulfillment, process improvement, and general business savvy are faculties that enable leaders to quickly contribute to business results, while not selling out the organization's future.
Where the rubber meets the road is in the art of the business decision. Being technically competent and even a natural leader, does not always translate to being able to process through factors to arrive at a quality decision. Proficient leaders know they cannot make every decision for their enterprising business, they must trust their subordinates and their peers to demonstrate business mastery, business intuition, and analysis skills to effectively fulfill the business objectives. Business acumen makes strong leadership teams magnificent leadership teams.
The power of the aggregate thinking of a skilled business-savvy team is expected with age and experience. However, with 96% of businesses failing within the first 10 years and only 4% of the 4% surviving the next ten now, a company cannot afford to rest on age and experience to catch-up with the changing needs of the market.
Now, let's talk about another number - 100%. It's 100% the responsibility to the CEO or Executive Director to recognize the limitations and ensure their team, from their C-suite peers to the frontline, are capable of understanding and acting upon the what, why, and hows of the business in an innovative, efficient, and effective manner.
All training isn't the same; one size doesn't fit all. This is especially true for Business Acumen training. While the wisdom of training and coaching isn't disputed, for a business acumen training program to have a lasting impact, there are important attributes to consider including:
Our business acumen training program is designed specifically to be a strategic fit; meaning our proven curriculum serves as the foundational content that is customized to be relevant for your business, industry and strategic priorities.
Depending upon the goals and budget, we have programs that will meet almost any logistical requirements including:
Each program is designed to actively engage participants in rich learning experiences and adult-learning best practices.
NOTE: We do not have public training events. While our programs are available for groups only, we do have individual, one-on-one coaching programs for individuals seeking business acumen coaching. Please inquire.
See also our Strategic and Critical Thinking and Business/Commercial Acumen Training FAQ’s here.
Business acumen can and must be developed, despite the complexity of teaching it, for a business to thrive. Luckily, business acumen does not have to be an innate characteristic but instead is a skillset that can be learned. Remember, managers with strong business acumen are better equipped to lead their company to sustainable growth and drive meaningful results.
Make sure to also check out TurnKey's other services in the city: executive coaching programs, corporate leadership development, leadership team development, programs for emerging leaders and high potentials, Five Behaviors of a Cohesive Team programs, business retreats, and strategic planning consultations.
Disclaimer:
* Shark-Tank-Like: we are not associated in any way with the television show. We think it’s an awesome show and use the verbiage “shark-tank-like” because it accurately describes how our final capstone, business simulation competition, and business strategy simulation presentations are experienced by our clients. SHARK TANK is a trademark of Sony Pictures Television Inc. and is not associated in any way with this company or program.